Send Us a Message

Get in Touch Directly

  • Customer Support Email: info@mimotoys.ca
  • Phone Number: (403) 762-7744 (Monday - Friday: 9 AM - 4 PM)
  • Retail Store Address: 208 Caribou St, Banff, AB T1L 1C1
  • Business Hours: Monday - Friday: 9 AM - 6 PM | Saturday - Sunday: 10 AM - 5 PM
Find Our Store

Quick Answers to Common Questions

Where is my order?

You can track your order through your Mimo Toys account or by using the tracking link in your confirmation email.

How do I return or exchange an item?

We offer hassle-free returns within 5 days. Check our Shipping & Returns page for details.

Do you ship internationally?

urrently, we ship across Canada and the US. For international inquiries, please contact us.

Follow Us for Updates & Play Ideas!

Stay connected with us on social media for new toy releases, play ideas, and exclusive offers.

Follow Us on Instagram